how wellist works

Whole-Person Care

Jane

28 years old Haitian
Substitute teacher
First-time mom
Lives in Dorchester, MA with her wife

Awareness

Jane gets introduced to Wellist via nurse referral, post-discharge email, and Wellist link on her patient portal

Engagement

Jane visits co-branded consumer website client.wellist.com seeking lactation support, meal delivery, and fitness

Navigation

Wellist brings Jane back to the health system for additional support including social worker specializing in postpartum care for Black women
She also gets connected to grocery delivery and transportation services with child seats

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case study

The Benefits of Wellist

Partnership helps clients address full population and breadth of needs

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BASE CASE

3%
patients engaged

2.3
resources recommended to patients

-5
categories of support offered

1
dedicated onsite resource room

SUPPLEMENTING WITH WELLIST

25%
patients engaged

10-15
resources recommended to patients

>20
categories of support offered

decentralized
support across the care journey

By empowering patients, Wellist improves staff experience

CASE STUDY

Productivity Measure

On average, how much time each week do you currently spend helping patients find non-medical resources?

28%

35%

37%

Pre-launch

18%

79%

Post-launch

6-20 hrs

3 - 5 hrs

< 2 hrs

Satisfaction Measure

89% Helps me have the resources I need to support patients’ non-medical needs

85% Helps me feel satisfied with the quality of care I provide my patients

73% Frees up my time to focus on what I do best

68% Helps me feel confident that my patients can focus on getting well once they leave the hospital

Wellist increases net promoters and connects patients to critical follow-up care

CASE STUDY

Patient Satisfaction

2.8%

Increase in HCAHPS ”Likely to Recommend”

Cardiac patients
Non-cardiac patients

Revenue

>$400K

From referrals to clinical services

Services
Home health
Cardiac rehab
Fitness
Nutrition
Pharmacy

Avg. Revenue
$3,000
$4,160
$65
$60
$60

% of Saves
13%
13%
13%
6%
6%

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Lisa Stump

Yale New Haven Health

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New York Times

Increase revenue and improve quality of life

Revenue, direct referrals

>35,000 RN hours saved

Acquisition from promoters

Marketing efficiencies

Whole-Person Care

Jane

Awareness

Engagement

Navigation

The Benefits of Wellist

Partnership helps clients address full population and breadth of needs

BASE CASE

SUPPLEMENTING WITH WELLIST

By empowering patients, Wellist improves staff experience

Productivity Measure

Satisfaction Measure

Wellist increases net promoters and connects patients to critical follow-up care

Patient Satisfaction

Increase in HCAHPS ”Likely to Recommend”

Revenue

From referrals to clinical services

HeadNulla vitae elit libero, a pharetra augue. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Pus sit amet fermentum. Donec id elit non mi porta gravida at eget metus. Etiam porta sem malesuada magna mollis euismod.ing

HeadNulla vitae elit libero, a pharetra augue. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Pus sit amet fermentum. Donec id elit non mi porta gravida at eget metus. Etiam porta sem malesuada magna mollis euismod.ing

Enable whole-person care with Wellist